Find answers to your questions, get support, and learn how to make the most of CVMatchly
Quick answers to the most common questions
Simply upload your CV and paste the job description. Our AI will analyze both and provide personalized recommendations to improve your match score.
We support PDF, DOCX, and TXT file formats. PDF is recommended for best results.
Our AI analyzes over 50+ factors including skills, experience, keywords, and ATS compatibility to provide highly accurate matching scores.
Yes, you can cancel your subscription at any time. You'll continue to have access to premium features until the end of your billing period.
We offer a 30-day money-back guarantee for new subscribers. Contact our support team for assistance.
Go to your billing settings in the dashboard and select the plan you want to upgrade to. The change will take effect immediately.
Try refreshing the page, check your internet connection, and ensure your file is under 10MB. If the issue persists, contact our support team.
Click 'Forgot Password' on the login page and follow the instructions sent to your email.
Yes, we use enterprise-grade security measures including SSL encryption, secure data storage, and regular security audits to protect your information.
Visit the Chrome Web Store, search for 'CVMatchly', and click 'Add to Chrome'. Then sign in with your account to sync your data.
Make sure you're on a supported job board (LinkedIn, Indeed, Glassdoor) and the extension has the necessary permissions enabled.
The extension requires an internet connection to analyze CVs and job descriptions using our AI technology.
Software Engineer
"I've been using CVMatchly for a few months now, and it's been a game-changer for my job search. The AI-powered CV optimization has helped me land more interviews and get more job offers."
Software Engineer
"CVMatchly's support documentation is comprehensive and easy to follow. Great self-service options!"
Marketing Specialist
"Outstanding customer service! They went above and beyond to help me optimize my CV."